Parking is complimentary. But boats way to crowded. The restuarants are not air conditioned or the A/C works very poorly in them just like the rooms. We also greatly appreciate your comments on the quality and variety of our restaurants because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We look forward to welcoming you back again very soon. The small fitness center at the Occidental Grand Cozumel features cardiovascular and weight-training equipment, but many guests opt for the water sport rentals to get their heart pumping. The hotel was well kept and very nice. Be aware of sales pitch offer which was longer than advertised. Thank you for making us your choice hotel when visiting the area. Thank you for this very kind review of our hotel and we look forward to serving you again in the future. Controlling and handling waste generated by activities derived from hotel operations. Additionally, the Royal Level offers exclusive services. We have pretty much seen the sights on the island so a day pass at a resort is a great alternative to repeating the same old tours. Every time we went to the front desk and asked for something we got yes sir or no problem sir. The resort is beautifully situated in a tropical mangrove, offering a lush Caribbean landscape and manicured gardens & features 2 pools, gym, sauna & 2 tennis courts. Breakfast was the best meal. Which languages are spoken by the staff at Occidental Cozumel? The Occidental Grand Cozumel is located on a long stretch of white sand beach overlooking the Mexican Caribbean Sea. Up to 10% extra discount by accumulating stays, Exclusive conditions on services offered by the hotel, We do not currently have any hotels or destinations that match, Sorry, we have not found any destinations for. The Occidental Cozumel Resorts 7 restaurants and 5 bars allow guests to discover the secrets of the best Mexican and international cuisine. A pleasure for the senses that will not leave anyone unaffected. Dive shop manager/ owner was not pleasant at all. The biggest bonus of the consierge package is room service! The resort rooms were very nice and spacious. Reservations are open from 8:30 to 9:00 in the morning, and you will need to go to the front desk in the lobby and wait in line to make these reservations, though you needn't do this often as you only get 1-3 reservations depending on how long you stay. But that's not to say that Occidental Grand Cozumel's guests spend much time behind closed doors: The property features three pools as well as a Beach Club. The beds were hard but no problem for us. Hiperbarica de Cozumel Occidental Cozumel - All Inclusive - Expedia While others waited to be checked in we were whisked away directly to our room on a golf cart. To explore the area and access other amenities, such as the shops and restaurants in San Miguel, guests will need a car. Buceo Medico Mexicano (Cozumel) Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. The staff as LA Correta were amazing. Evidently there are no back up generators for an emergency. It was amazing, we were near the best diving. There were not enough umbrellas by the pool and there was little to no shade at the beach area . Additionally, the Royal Level offers exclusive services. Pools close at 8 pm so Occidental Cozumel is peaceful and amazing. Royal level is the only way to go. Learn more Make your booking to enjoy your stay outside these dates. The light above the dining room table did not work and there was no minibar with liquors in the room like weve experienced at the Royal Club in other resorts. Dive Masters and boat crews we're awesome. Every room at Occidental Cozumel ***** (5-star) hotel are surrounded by tropical gardens and a mangrove forest filled with exotic plants, a spectacular landscape to enjoy from the terrace or balcony. Activities include swimming with turtles, kayaking, sailing and snorkeling. Occidental Cozumel features 3 pools, one for relaxation, another for activities and one kids pool. Bright yellow walls, tiled floors, patterned bedspreads and Mexican artwork add a local feel to the traditional furnishings. They are working so hard to keep, Dear Melinda911 Thank you for sharing a review of Occidental Cozumel. Most of the beach is gone due to erosion. Loved all the fruit and vegetables options that were available. Highly recommend. Dear danetb2017 We would like to express our gratitude for the comments you made about your recent visit. 40%. OCCIDENTAL GRAND COZUMEL Map - Todotulum.com
The Occidental Cozumel***** hotel, a unique destination inspired by Mexican Hacienda architecture, offers guests the chance to enjoy the treasures found in the Palancar Reef off the island of Cozumel.
OCCIDENTAL COZUMEL - 110 Photos & 53 Reviews - Carretera Costera Sur Km 16.6 Col. El Cedral, San Miguel de Cozume, Quintana Roo, Mexico - Hotels - Phone Number - Yelp Occidental Cozumel 2.6 (53 reviews) Claimed Hotels Open Open 24 hours See hours See all 110 photos Write a review Add photo We do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivaled setting and with an excellent service. I would go back to the Occidental Grand. Snorkeling at Occidental Grand 13 years ago Save I'm staying at the Occidental Grand and I heard the hotel's beach is a decent place to snorkel. We ordered in coffee every morning & drank it on our balcony. The Occidental Grand Cozumel is an all-inclusive resort that is a perfect excursion choice for guests seeking rest and relaxation away from the crowds of the cruise ship; on one of the best beaches the island has to offer! Full details about room service, including menu, prices, opening times, etc., are available at the hotel. Beautiful resort. A trip to this idyllic island in the Mexican Caribbean, only 45 minutes by ferry from Playa del Carmen, is something . Occidental Grand Cozumel is ranked #9 among luxury hotels in Cozumel by U.S. News & World Report. Food was very basic and lunch menu never changed. 16.6, Carretera Sur, Cozumel, QROO, 77675 View in a map Explore the area San Francisco Beach 10 min walk Not only was the resort beautiful, but we somehow ended up with a suite! The Family Suite, measuring 380.58 square feet, provides spacious and comfortable accommodation for vacations with the family or with friends. My wife took one bite and that was the end of the meal. We have stayed at quite a few resorts and this one is probably a 3-star at best, but more likely a 2-star. Restaurants & Bars. I accompanied my family to this all-inclusive property from Feb. 24th to March 3rd, 2017. very kind and attentive. Hotels near Alberto's Beach Bar Restaurant, Hotels near Allegro Cozumel Resort Day Pass, Hotels near Nachi Cocom Beach Club & Water Sport Center, Hotels near Mr Sanchos Beach Club Cozumel, Hotels near Buccanos Grill & Beach Club Cozumel, Hotels near Playa Palancar Cozumel Beach Club, Hotels near (PCM) Playa Del Carmen Airport. A BIG HUGE shout out to Jesus, his enthusiasm an entertaining skills made our week an great memory for names. Yes, breakfast at Occidental Cozumel is included in the hotel guests accommodation. Offers an international buffet for breakfast and themed dinners. My wife and I stayed at the Royal Club and are members of the Occidental Vacation Club. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Cozumel was an enjoyable one. The buffet. OCCIDENTAL COZUMEL - 110 Photos & 54 Reviews - Yelp All-Inclusive Services: 7 restaurants, 5 bars and a club, with unlimited meals and drinks; 3 Pools, gym and hydromassage pool Please see our partners for more details. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Cozumel was an enjoyable one. And though some hint that the resort's guest rooms could benefit from a facelift, most visitors were more than satisfied with their digs, which come outfitted with a flat-screen TV, minibar and private balcony or terrace. The Royal Level at the Occidental Cozumel Resort is like a boutique hotel within a resort. Exclusively for Royal Level guests, la carte menu, reservation required. Spa entry is free for hotel guests. Carretera Costera Sur KM 17.5, Colonia El Cedral, San Francisco, Palancar Quintana Roo, 77600 Cozumel Dive Base Dive Equipment Dive Trips Safety Payment Stay at Occidental Cozumel Check out our special offers for divers and stay at the hotel just few steps away from the diving center. The staff are great !!! The restaurant is air conditioned unlike the other restuarants. Does Occidental Cozumel offer food and drink options for guests with food intolerances? We lament hearing that the service provided at reception fell short of your expectations as the entire team put a lot of effort to maintain the highest standards of service for our guests to fully enjoy their experience among us. A dedicated bar for pool guests in the Royal Club does not exist. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. I try to temper my reviews about the food at the resorts as we tend to enjoy good food and I heartily admit that our expectations are usually a little high. Occidental Cozumel Review: What To REALLY Expect If You Stay - Oyster.com Overall a very peaceful and relaxing vacation, We had an amazing trip. The main gathering area pools were empty and looked pretty bad. Check-in at Occidental Cozumel is any time after 15.00, while check-out is any time before noon. The seafood restaurant was terrible. The rooms were nice and clean, the beds are firm, not hard. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to Jesus Felix and Raul and we are sure they will be happy to know their efforts have been appreciated. Occidental at Xcaret Destination combines a fully preserved natural and cultural environment with an all inclusive resort with an exclusive selection of rooms with the latest services and facilities. We just love good food. They really made you feel welcome and embraced you as friendsby the end of the week, it was like saying goodbye to a family member. Is Occidental Cozumel suitable for guests with disabilities? Jay Clue was an amazing dive master. Occidental Cozumel - All Inclusive, Cozumel - Updated 2023 Prices Not because the food is fantastic in, Dear Kirstin C In Occidental Cozumel we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. And if, additionally, you visit an All Inclusive resort that is perfectly integrated in its natural surroundings of mangroves, white sand beaches and tropical gardens, the choice becomes an unparalleled experience. Family Suite - Occidental Grand Cozumel Both times took thirty minutes to have someone meet us at the door to fix it. Now $169 (Was $218) on Tripadvisor: Occidental Cozumel, Cozumel. Get our best offers and exclusive promotions. There are 6 restaurants, 4 pools (1 for kids), a spa and a fitness center. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. la carte menu, reservations required. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. I was raised with the "you eat what was put on the table" philosophy so I managed to make a plateful every day, Dear JenFrye0647 Thank you for making our Occidental Cozumel your choice hotel on this occasion and for your very kind recommendation to the travel community,This positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. There was one at the table beside us at the buffet. Was abit disappointed that wifi was not free an was incredibly expensive to buy but no problem to shut my electronics off for the week in favour of the culture. " Leisure trip Family with young children Triple Room (3 Adults + 1 Child) Stayed 7 nights Submitted from a mobile device Problems w A/C made it difficult to sleep at night. The resort itself is beautiful the beach is eroded in the area that the pool sits but they do have walk out access just passed the pool. Continental breakfast: from 6:30 am to 7:00 am. English is spoken throughout. The hotel has a great landscaping, we went for walks along the beach, really amazing sunsets. Crystal clear waters, delicious (and we mean delicious) food, friendly locals, rich history and of course drift diving, which is a must for experienced divers, and so much more. Dive shop was great. The pool is an oversized spa; the coping on the edges is cracked and deteriorating. The Occidental Cozumel hotel has a wide range of entertainment and leisure options for the whole family. Carretera Costera Sur Km 16.6 Col. El Cedral San Francisco Palancar, Cozumel 77600 Mexico, Lock in the lowest price from these sites. The room never got below 25 degrees C. It seems they have them set to limit consumption, but at least there was a large fan in the room that kept us cool at night. So, Deluxe, Deluxe Concierge, Deluxe Romance rooms come with a minibar, cable TV, and hair dryer. We checked in and were told we could only reserve 4 nights at the a la carte restaurants for an 8-night stay. We purchased the "consierge" package through Air Transat. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. A trip to this idyllic island in the Mexican Caribbean, only 45 minutes by ferry from Playa del Carmen, is something that you should do at least once in your lifetime. The Italian and Asian restaurants were good. We are thrilled you enjoyed your recent stay with us. The buffet was not that good. Preserving natural areas by caring for endemic flora and fauna, carrying out scheduled activities and circulating information among guests and staff. The island is so beautiful, lush & green! Buceo Medico Mexicano (Cancun) The food was our only complaint. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. Room service is available. This was often enough that we spent the majority of time in the activity pool. We thoroughly enjoyed the Royal club level and the staff. 40%, Up to The Good: The resort landscaping is well maintained and the staff are very polite and helpful within their capabilities. by Candyce H. Stapen. and they said they would send someone. No need to get dressed & line up at the buffet. The rest of the staff was all very kind and helpful. Occidental Vacation Club | Occidental Cozumel Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Casual pants, shirt and closed shoes for men; dresses, skirts and blouses for women. Search, compare and buy the best travel insurance for the lowest price, Km 16.6 Zona Hotelera Sur Colonia El Cedral San Francisco Palancar | Cozumel, Maya Riviera & The Yucatan 77600, Cozumel International Airport is 12 miles north, La Carreta exclusively for Royal Level guests, Reservations required for a la carte restaurants, Babysitting available for an additional fee, Scuba certification and excursions are available for an additional fee, Tours to Tulum, Chichen Itzá and Xel-ha offered for additional fee, See more hotels with free breakfast in Cozumel, See more family-friendly hotels in Cozumel. Sincerely Gabriela Gaeta Guest experience Manager cozumel.guestexperience@occidental.barcelo.com, Hotels near Alberto's Beach Bar Restaurant, Hotels near Allegro Cozumel Resort Day Pass, Hotels near Nachi Cocom Beach Club & Water Sport Center, Hotels near Mr Sanchos Beach Club Cozumel, Hotels near Buccanos Grill & Beach Club Cozumel, Hotels near Playa Palancar Cozumel Beach Club, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. With AC not being up to snuff in rooms or dining areas, it makes for musky damp sheets and uncomfortable dining at all locations. Not much is grand about the Royal Level. Occidental Cozumel organizes diving excursions in the surrounding nature reserve, as well as visits to the Mayan ruins of Tulum and Chichen Itza, declared a World Heritage Site by UNESCO in 1988. Schedule: From 8:30 pm to 1:30 am (8:30 pm - 1:30 am), Night Club (for adults only) from 10:30 pm to 1:30 am (10:30 pm - 1:30 am), 7 restaurants, 5 bars and a club, with unlimited meals and drinks, Sports: Scuba diving classes in the pool, 2 lighted tennis courts, volleyball on the beach and in the pool, kayaking, snorkeling, water polo, sailing and windsurfing, Kids Club and evening entertainment for adults. I have never felt the urge to review any of these places because all resorts have pros and cons. Occidental Grand Cozumel is located in Cozumel, Mexico. Below Average. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. OCCIDENTAL COZUMEL $169 ($218) - Tripadvisor The best places in Tulum are on our Map 421,074 maps downloaded so far Download Your Free Tulum Map - updated January 2015. Which popular attractions are close to Occidental Cozumel? See 8,660 traveler reviews, 6,646 candid photos, and great deals for Occidental Cozumel, ranked #23 of 65 hotels in Cozumel and rated 4 of 5 at Tripadvisor. We stayed in Building 19 which was closest to the beach and pool. Basics like removing other rooms dishes away from the animals night after night was too much of a burden as example. Nice room and wonderful housekeeping. Priority reservations at la carte restaurants**. more. Divers fr Cozumel Mexico, Always a Top Dive Destination, Beach Towels/Lounge Chairs/Umbrellas or Huts. Cocktails, drinks with and without alcohol, near the relaxation pool. We are not frequent All-Inclusive travelers but just want some easy relaxation this time. Housekeeping, bar service and dining service was good. per group (up to 3) Del Mar Latino Beach Club Cozumel All inclusive Day Pass. Office and support staff were useless, not helpful. Are the spa facilities subject to an extra charge for hotel guests? Many travelers enjoy visiting San Gervasio Mayan Archaeological Site (9.9 miles). The complex is surrounded by a tropical mangrove, offering beautiful scenery and perfectly manicured gardens. 7 restaurants, 5 bars and a club, with unlimited meals and drinks, Sports: Scuba diving classes in the pool, 2 lighted tennis courts, volleyball on the beach and in the pool, kayaking, snorkeling, water polo, sailing and windsurfing, Kids Club and evening entertainment for adults, Diving and deep-sea fishing courses and excursions, 24-hour medical service, babysitting service and laundry service, Diving (includes course and certificate, as well as equipment rental), Special programs for weddings and honeymoons. Hyperbaric Chambers: We have taken good note of your remarks related to the service you received in reception, we will do our utmost to improve on this aspect of our services and extend our sincere apologies for any inconvenience caused to you and your loved ones. Hotel closed according to season or refurbishment,
Fantastic resort located in heaven on earth
There was a bottle of tequila & a fruit plate waiting for us when we arrived. Example- no pets. Occidental Cozumel - All Inclusive Cozumel - Occidental Cozumel Resort Spacious and featuring all first-class amenities, guests will be lavished with personalized service and exclusive benefits. Read our, Dear Cindyshermetsnow Thank you for your insights following your recent visit. One of the most unique packages features an underwater scuba wedding ceremony. Day Passprice: $70 USD per adult, $35 USD per child (2-12 years old). Occidental Cozumel is an unique destination, masquerading as a Mexican hacienda, which offers the possibility of enjoying the treasures of the Palancar Reef off the island of Cozumel. The pool was very warm. Walking into the lobby of the Occidental Cozumel (formerly Occidental Grand Cozumel) feels like entering a gracious Mexican hacienda. The grounds were in some disrepair. Great staff working hard to keep everyone happy. The manager told me they would replace it if we wanted and we said yes. The people at front desk is very professional, always taking care of our needs, thanks to Pamela and Carolina. This is the version of our website addressed to speakers of English in the United States. This year my wife and I brought two of her children with and my mother and a good friend of hers with . Which room amenities are available at Occidental Cozumel? Read our. Scuba diving fans there are various packages available that also include offshore excursions. I had not realized it was Carnivale time while we were there, which ended up being an added bonus. Get diner reservations when you arrive. Scuba clinics at the pool are included in the rate, as are land and water sports like tennis, volleyball, kayaking, snorkeling, water polo, sailing and windsurfing. The minimum age to enter the Spa & Wellness area at Occidental Cozumel is 16. Ensuring a respectful working environment free from any type of harassment, exploitation, discrimination or action that violates or undermines human integrity. Occidental Cozumel - All Inclusive 7.6/10 Good See all 1,005 reviews Popular amenities On private beach Pool Hot Tub Breakfast included All inclusive Spa Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600 View in a map Explore the area San Francisco Beach 11 min walk Suites add separate living rooms; upgraded suites add dining rooms and kitchens. The Occidental Cozumel ***** (5-star) hotel is a unique destination, masquerading as a Mexican hacienda, which offers the possibility of enjoying the treasures of the Palancar Reef off the island of Cozumel. Diving Cozumel Pool options were nice and poolside drink service went well. Beach is almost gone . When the power was off, there was zero water pressure so you were not able to shower or flush the toilet. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The other restaurants were kept to hot. Review collected in partnership with this hotel, There are more places to choose from in the, occidental grand cozumel hotel cozumel, occidental grand hotel cozumel, occidental cozumel, grand cozumel, grand occidental cozumel, Carretera Costera Sur Km 16.6 Col. El Cedral San Francisco Palancar, Cozumel 77600 Mexico. Justin and Lauren. Popular ceremony locations include the white-sand beach and the tropical garden. Own or manage this property? Need upgrade resorts to get better food. We are thrilled you enjoyed your recent stay with us. The staff told us that it was due to power outages across the island, however, we determined that was false. Lunch (also only option a buffet) was just okay. Sincerely Gabriela Gaeta Guest Experience Manager, I made an account just to post this. Bordered bythe United States to the north and Belize and Guatemala to the south, much of Mexico shares many similarities with Central America, including language, food, a rich history, culture and art. Dear Justin T We would like to express our gratitude for the comments you made about your recent visit. One night he made bananas foster right at our table. The Occidental Cozumel***** hotel is a unique destination inspired by a Mexican hacienda, giving guests the chance to enjoy the treasures found in the Palancar Reef off Cozumel island. Our room, a 1 BR suite, was nicely furnished. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Just turn it down and dont be bothered. I have visited the Yucatn several times and Cozumel is my favorite spot . No issues with noise. 1 review 8.0 " Beautiful & relaxing!! Resort Map | Occidental Cozumel | Cozumel, Mexico - Resorts Maps The rooms have 24-hour room service (subject to charge). Occidental Cozumel - All Inclusive Cozumel, Mexico. Whats more, staying at an all-inclusive resort in a natural setting with mangroves, tropical gardens and stunning white-sand beaches, is a truly unrivalled experience., Up to The rooms are small but nice. What food & drink options are available at Occidental Cozumel? See you in October. Occidental at Xcaret Destination***** is an all-inclusive hotel located in the heart of the Riviera Maya. Occidental Grand Cozumel - Maduro Dive There were 2 pools at the resort and they were always busy and loud. The staff in the royal club lobby, Odalys, Carlos, Alejandra, made everything so smooth for us. Occidental Grand Resort Cozumel | Resort for a Day Guests receive access to unlimited dining and beverages at the resort's seven restaurants and five bars. At Occidental Hotels & All Inclusive Resorts every day is a perfect day whether you are planning a family vacation, couples getaway, destination wedding and honeymoon or just need time to escape from it all. Thank you for your time and despite the issues you have raised following your stay, we hope that Occidental Cozumel will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. I have been coming for the past 12 years consecutively because of them. Separate reception with concierge service (7:00 to 22:30) for dinner reservations, currency exchange, assistance with spa and excursion bookings. Creatures that hide during the day now come out and it is very common to find huge crabs eating on top of the coral and to find lobsters, octopus and eels swimming freely. The staff is very friendly and helpful. Sincerely Gabriela Gaeta Guest Experience Manager. The rate includes unlimited meals, snacks and beverages, kids club access and day and nighttime entertainment and activities, including tennis, kayaking, snorkeling, water polo, sailing and windsurfing.